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Contact Us

How to contact us

Thank you for visiting Cable.co.uk. If you need to get in touch with us for any reason we’ll do everything we can to help. So that we can handle your enquiry effectively, please start by finding the contact details for the department you need from the list below.

If you have any questions and would like to contact us, please email info@cable.co.uk and we will get back to you as soon as possible.

Claiming vouchers and rewards

If you are looking for information on claiming vouchers and rewards offered by providers, then visit our guide on how to claim, where you will find everything you need to know.

Customer service

Please note that we do not have access to existing customer account details.

If you already have an account with one of the following providers and you need technical help or have a billing enquiry you should call them directly on the relevant number below:

Broadband

Mobile

Site issues and technical support

If you come across any problems with our site or if you have any difficulty at all using our comparison pages then please don’t hesitate to contact us.

Our staff are available from 9:00am – 5:30pm Monday – Friday to help you with any problems you’re having with our site.

How to lodge a complaint with Cable.co.uk

We take any complaint you may have about the site, your difficulties in using it or any other type of negative experience you had during your brief time with us very seriously. If you do wish to complain to us, we will always attempt to resolve any issues you raise as quickly as possible. We promise to make helping you a priority. Before making your complaint, however, please ensure it is us you wish to complain to and not your provider. Cable.co.uk is not a communications provider. It is a comparison service.

How to complain by email

Just send an email to info@cable.co.uk with the details of your query. We aim to reply to all complaint emails within three business days.

How to complain by written letter

All you need to do is write to us at:

  • Complaints
  • Cable.co.uk
  • 53 Wade Street
  • Lichfield WS13 6HL

We aim to acknowledge all complaints arriving by post within 10 business days.

Press

If you are from the press or broadcast media and you want to contact us with any questions relating to our site or the UK broadband, TV and phone industry then please feel free to contact our press department at any time. We’ll do everything we can to answer your questions as quickly as possible.

Partnerships and business

If you’re interested in working in partnership with Cable.co.uk or if you’d like to discuss any business ideas with our team then please feel free to contact us via the email address below.

Working for Cable.co.uk

We don’t have any vacancies at the moment and we have no plans to advertise any in the coming months.

When we do have employment opportunities they will be advertised on our site and we will welcome direct autoplaySpeedlications from individuals who are interested in working for us.

Freelance writers

From time to time, Cable.co.uk uses trusted freelance writers. If you’re interested in writing for us and have a passion for broadband and TV, let us know by contacting info@cable.co.uk.

Agencies

We never hire staff via employment agencies so please don’t waste your time contacting us about vacancies.

General enquiries

We are always interested in hearing your comments. Please feel free to contact us if you have any suggestions, have found any problems with our site or if you would like to add your provider service to our listings.

Contact us

Cable.co.uk

53 Wade Street
Lichfield
WS13 6HL

Email:  info@cable.co.uk

Twitter:  @cableuk

Facebook:  cable.co.uk

Cable.co.uk provides free & impartial advice to help customers make an informed choice on broadband, TV & phone packages. Our price comparison calculator guarantees the site is always easy to use, reliable and up to date.