In this article Half Cooked covers how to switch mobile network operators while keeping the same phone number.
Take advantage of a great VOXI deal with 100GB of Data with Endless Social Media + Endless Video and 5G at no extra cost for just £20 a month. The deal also comes with unlimited UK minutes & texts, WiFi Calling, and 4G Calling. No credit checks, no contracts, just commitment-free SIM Only plans. Join VOXI now and you can get up to £20 in Amazon Vouchers. Be quick as their latest deals won’t last.
A significant number of mobile network customers are unhappy with their operators for a variety of reasons, but they fear switching networks. Texting friends and family members your new number can be a pain. However, nowadays it’s super easy to keep your current phone number when switching to a new network. On top of that it only takes a short amount of time and you don’t have to do much besides getting your PAC code from your current operator and delivering it to your new one.
Of course, if you have an active contract with your network things won’t be that simple. First things first, you’ll have to make sure you’re free and eligible to switch to a new mobile network. You can still switch networks while on a contract, but you’d have to terminate it and end up having to pay early termination charges. You can easily check your contract status via your network’s mobile application or by logging into their dashboard. You can also call your customer service (some networks only have online customer support though) and learn the status of your contract.
Once you are sure that you want to switch networks and keep your phone number follow the steps below.
|Click on a network to see their latest deals|
First things first you must get a PAC Code from your current network provider, if you wish to keep your phone number after switching to a new mobile network operator. You can get a PAC Code almost immediately over the phone or at max in about two hours by text (though normally it only takes a couple minutes).
The process doesn’t take long, but as stated above some mobile virtual networks only offer online customer support so a voice call is not an option. Your networks might ask for more information to verify your identity in the case of someone trying to steal your phone number.
You can text ‘PAC’ to 65075 to get your unique code. Your PAC Code will be made up of three letters and six numbers and it will be valid for 30 days. If you don’t use your PAC Code within 30 days it will expire and you’ll have to request another one.
Now that you have your PAC Code we can continue to the next step.
Now you need to get in touch with your new mobile network provider and give them the PAC Code. Once you provide your PAC Code to a new mobile network, they will start the cancellation process by getting in touch with the network you’re quitting. The two networks will settle things out and schedule the phone number switch. All you have to do is wait patiently.
The process may take up to two working days, so we recommend keeping your old SIM in your handset to continue using it and stay connected. Weekends and holidays don’t count as working days so the process might take a bit longer if they get in the way.
If the process takes longer than two working days you should contact your new network’s customer support.
Your new network should inform you that the phone number transfer has been completed. Having said that, it’s always better to be safe than sorry, so you could just insert your SIM in your handset and make a call or ask a friend to call you.
If you’re not in a hurry, you can just text ‘PAC’ to 65075 and get your unique code in about two hours. Having said that we want to make this process as easy as possible for you so below you’ll find a list containing the most popular mobile network providers in the UK and how to reach them to get a PAC Code.
* If you have more than one number on your Vodafone account, texting isn’t possible. Try the alternatives.
Make sure to have a look at our Vodafone Review too!
See our Three Review and learn all about the network’s 5G at no extra cost deals.
*If you have an Apple Watch on a pay monthly plan or multiple numbers under the same account you can’t use the text service.
Make sure to read our SMARTY Review to see the carrier’s competitively priced SIM only tariffs.
Read our giffgaff Review before making your final decision. You might find a more suitable deal for you!
Have a look at our comprehensive iD Mobile Review to find out what you’ll be getting if you join their network.
If you wish to learn more about the network, we have an up to date, quite comprehensive Tesco Mobile Review for you to read.
See our Sky Mobile Review and discover the network’s amazing features like data rollover that’s valid up to three years, free Sky TV and more.
*If you have multiple numbers on your BT Mobile account, you can only get a PAC Code by logging into your online account or calling BT Mobile’s customer service.
You can also read our BT Mobile Review to find out more about the carrier.
If you wish to learn more about the network and their services, we prepared an extensive Virgin Mobile Review that covers everything you need to know.
You can read our Plusnet Mobile Review to learn more about the low-cost MVNO and their offers.
We strongly suggest you to read our 1p Mobile Review. The carrier is powered by EE and they’re offering by far the best PAYG rates in the UK.